Shipping policy
Free shipping on every order
We ship free to all 48 contiguous US states. No minimum order, no handling fees, and no surprise charges at checkout — the price you see is the price you pay.
We do not currently ship to Alaska, Hawaii, US territories, PO Boxes, APO/FPO addresses, or internationally.
Handling and transit times
- Handling time: 1–2 business days from order confirmation.
- Transit time: typically 2–6 business days depending on your location.
- Orders ship via UPS or FedEx Ground, fully insured.
Some equipment is built to order or ships directly from the manufacturer. Where that applies, the lead time is stated clearly on the product page before you buy.
Tracking
You will receive a tracking number by email as soon as your order ships. If tracking looks wrong or stalls, contact us — we would rather chase it down for you than have you wonder.
Signature on delivery
Because of the value of the equipment we ship, most orders require an adult signature at delivery. If you need a specific delivery date, or would prefer the carrier hold the package at a local facility, tell us and we will coordinate it.
If your item arrives damaged
Inspect the box at delivery. If there is visible damage, photograph it before unpacking and contact us within 48 hours. We handle the carrier claim ourselves. Full detail is in our Returns and Refunds policy.
Where your order ships from
We are an authorized dealer for every brand we sell. Depending on the brand, your order ships either from our supplier's US warehouse or directly from the manufacturer. Either way it arrives new, in factory packaging, with the full manufacturer warranty intact.